Privacy Policy

1. Introduction

At BuenoBee LLC ("BuenoBee", "we", "our", or "us"), based in Mayagüez, Puerto Rico, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website, place orders for our raw honey and bee products, or contact us.

2. Information We Collect

We only collect information necessary to fulfill our orders and communicate with our customers:

• Contact Information: Your name, email address, phone number, and physical mailing address when placing an order or sending an inquiry.
• Order Details: Items purchased, shipping preferences, and delivery instructions.
• Communications: Messages and questions sent through our contact forms or email.

3. How We Use Your Information

Your personal information is used exclusively to:

• Process, pack, and ship your orders of raw honey, soaps, candles, and bee products.
• Respond directly to customer service inquiries, wholesale requests, and hive tour bookings.
• Send occasional apiary harvest updates and newsletters (if you explicitly subscribe). You can opt out at any time.

4. Zero-Sale of Personal Data

We never sell, rent, trade, or monetize your personal information to third parties or advertising networks. We treat our customers' trust with the same care and respect that we give to our bees and island environment.

5. Payment Security

All online payments are processed through certified, PCI-compliant payment gateways. BuenoBee does not store or process credit card numbers on our static edge servers.

6. Contacting Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: